Frequently Asked Questions

Products

You can be sure that all of our products will always be both gluten-free and vegan.

Our baking mixes are completely free of the top 14 allergens, which includes: celery, cereals containing gluten (such as barley and oats), crustaceans (such as prawns, crabs and lobsters), eggs, fish, lupin, milk, molluscs (such as mussels and oysters), mustard, peanuts, sesame, soybeans, sulphur dioxide and sulphites, and tree nuts (such as almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts).

Our Banana Bread Overnight Protein Oats contain almonds while our Chocolate + Coconut Overnight Protein Oats contain coconut.

Our overnight oats are certified USDA Organic.

Our baking mixes are not organic at this point, but we hope to offer this in the future!

All of our products are OU Kosher certified!

We wanted to offer products that are a little lower in sugar while still tasting great. We use a limited amount of an all-natural sweetner called monkfruit in order to offer products that have a lower sugar content than traditional breakfast options and baking mixes without the bad aftertaste that a lot of other products have that use alternative sweetners. We do not use erythritol or stevia in our products.

We strive to use the cleanest ingredients possible while still maintaining taste. Our products contain organic cane or coconut sugar. These are both less processed and cleaner than conventional sugar.

The ingredients for our products are sourced through our manufacturer from suppliers who are often fluctuating depending on the season and pricing.

Please store in the fridge after preparing it according to the packaging.

Discount Codes

Unfortunately, we cannot retroactively apply any promotions or sales on an order that has already been placed.

Unfortunately, we cannot retroactively apply any promotions or sales on an order that has already been placed.

Orders & Subscriptions

Unfortunately, we cannot change or cancel an order after it has been placed.

Log in to your Maja subscription account to cancel.

Unfortunately, we do not accept returns of our food or merchandise products or do exchanges. If your order was damaged in-transit, or if you received the wrong order, please reach out to our customer service team at contact@majafood.com.

Shipping & Delivery

We’re so sorry! Send us an email with a couple of photos to contact@majafood.com and we’d be happy to take care of it for you.

Yes, our packaging is partially made from recycled resources.

Standard shipping generally takes between 2-5 business days depending on your location in relation to our distribution facility. This is excluding 1-2 business days for handling.

Partnerships

Yes! Please email us at partnerships@majafood.com.